Master Services Agreement

SEO & Generative Engine Optimization (GEO) Platform Services · Version 2.0

Which agreement applies to you

This Agreement governs clients who execute or accept an Order Form. Self-serve subscriptions purchased through the website are governed by the Terms of Service. Where a client has both, the Order Form and this Agreement prevail for the services they cover.

Effective Date: August 16, 2026

This Master Services Agreement (the “Agreement”) is entered into between a2zreach.ai (“Provider”) and the client identified in the applicable Order Form (“Client”), each a “party” and together the “parties.” It sets out the standard terms governing Provider’s services. Client-specific commercial terms — including service package, prompt volume, fees, contract term and jurisdiction — are set out in the applicable Order Form, which forms an integral part of this Agreement.

1. Definitions

1.1 In this Agreement, capitalised terms have the meanings given below, and other terms defined where they first appear:

(a) “Order Form” means an ordering document (including an online checkout, order confirmation or statement of work) executed or accepted by the parties that references this Agreement and sets out the service package, covered platforms, prompt volumes, fees, term and jurisdiction.

(b) “Platform” means Provider’s software-as-a-service application, together with its crawlers, execution pipelines, analytics engines, models, reports, APIs, documentation and related technology.

(c) “Client Data” means the information Client configures in or submits to the Platform, including brand names, aliases, owned and competitor domains, prompts, query categories and account details.

(d) “Client Materials” means Client’s brands, trademarks, domains, websites, content and other assets to which the Platform’s analysis relates.

(e) “Service Content” means the analytics, scores, insights, recommendations and reports generated by the Platform.

(f) “Aggregated Data” means data derived from operation of the Platform (including across clients) that is aggregated and/or de-identified so that it does not identify Client, any user, or any natural person.

(g) “Third-Party Platform” means any third-party AI, generative-engine or search service the Platform measures or interacts with, including ChatGPT (OpenAI), Perplexity AI, Claude (Anthropic), Google AI Overviews and Gemini (Google), and any infrastructure or data provider used to deliver the Platform.

(h) “Confidential Information” has the meaning given in Section 13.

2. Scope of Services

2.1 Provider operates a SaaS Platform delivering Search Engine Optimization (“SEO”) and Generative Engine Optimization (“GEO”) analytics, monitoring, and optimization guidance across supported Third-Party Platforms.

2.2 The specific service package, platforms covered, prompt volumes, query categories, fees and contract term applicable to Client are set out in the Order Form executed or accepted by the parties.

2.3 Provider will deliver analytics including Visibility Score, Share of Voice, citation and source-accuracy tracking, and AI crawl insights, together with actionable optimization recommendations surfaced through the Platform.

2.4 Provider may modify, enhance or discontinue features of the Platform from time to time, provided that Provider will not materially degrade the core functionality of a paid service package during a paid term without giving Client reasonable prior notice.

3. Division of Responsibilities

3.1 Provider Responsibilities. Provide access to the Platform and the infrastructure required to run SEO and GEO analysis; maintain crawler integrations, automated execution pipelines, and data reporting systems; deliver analytics and clearly articulated, actionable recommendations through the Platform.

3.2 Client Responsibilities. Review Platform-generated insights, prompt performance metrics, and optimization recommendations; execute and implement the recommended actions, content updates, schema changes and site improvements surfaced by the Platform, at Client’s discretion; provide accurate configuration information and keep account credentials secure.

3.3 Provider’s obligation is limited to furnishing data-driven analytics and actionable recommendations through the Platform. Client is solely responsible for reviewing, approving and implementing any recommended action. Provider bears no liability for outcomes resulting from recommendations that Client elects not to implement, implements partially, implements incorrectly, or implements outside the guidance provided by the Platform.

4. Execution Cadence, Reporting & Service Levels

4.1 Execution. Provider will execute all prompts relevant to visibility measurement on a daily basis across the covered platforms. Occasional gaps of one (1) to two (2) days may occur due to scheduled maintenance, platform updates, or Third-Party Platform disruptions, and such gaps shall not constitute a breach of this Agreement or of the service levels below.

4.2 Reporting. Provider will deliver a weekly summary report covering visibility trends and Share of Voice, refresh actionable recommendations weekly, and provide a consolidated monthly performance report on request.

4.3 Turnaround Times. Production disruptions: handled within eight (8) hours of detection or notification. Low-severity items and general inquiries: handled within five (5) business days. Feature requests: entered into a prioritization queue, with an estimated completion date provided upon prioritization.

4.4 Support & Escalation. Routine operational issues and account queries are raised through Client’s dedicated Account Manager. Critical disruptions or unresolved support items may be escalated to legal@a2zreach.ai. A dedicated Onboarding Account Manager is provided for months 1–3; ongoing customer-success support, including monthly performance reviews and strategy refinement, applies from month 4 onward.

4.5 Performance Disclaimer. The Platform provides analytics, infrastructure and optimization guidance. Generative AI engines operate on dynamic, probabilistic models controlled by third parties. Provider makes no guarantee as to specific Third-Party Platform results, rankings, citations or placements.

5. Client Warranties Regarding Data and Content

5.1 Client represents and warrants that it has, and will maintain, all rights, consents, licences and permissions necessary for Provider to receive and process the Client Data and to analyse the Client Materials in order to provide the Platform, and that doing so will not infringe or misappropriate the rights of any third party or violate any applicable law.

5.2 Client is responsible for the accuracy and legality of the Client Data it configures, including the brand names, aliases, domains and competitor identifiers it enters. Provider may rely on that configuration without independent verification.

5.3 Client will not submit to the Platform any special-category personal data, payment-card data, government-identifier data, or other sensitive personal data, none of which the Platform is designed to receive.

6. Data Protection, Privacy & Security

6.1 Nature of processing. The Platform is designed to analyse aggregate, publicly available search and AI-engine visibility signals and aggregate website-traffic patterns. It does not identify or track individual visitors to Client’s digital properties and does not record which specific pages, records or data any individual accesses. Provider does not require, and Client should not provide, personal data relating to Client’s customers or site visitors.

6.2 Account data. Provider processes limited business-contact information for account administration, billing and support (for example, the names and email addresses of Client’s authorised users). Provider processes such information for those purposes in accordance with its privacy notice and applicable data-protection law, including, as applicable to the Client, the Digital Personal Data Protection Act, 2023 (India) and applicable United States federal and state privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (the “CCPA/CPRA”).

6.3 Data-processing terms. If and to the extent Provider processes personal data on Client’s behalf, the parties will do so in compliance with applicable data-protection law and will, at either party’s request, enter into a data-processing addendum recording their respective obligations, which will prevail over this Section to the extent of any conflict on data-protection matters. For the purposes of the CCPA/CPRA, Provider acts as a “service provider” and will not sell or share Client’s personal information, or retain, use or disclose it, except as necessary to perform the services or as permitted by law.

6.4 Security. Provider will maintain reasonable and appropriate technical and organisational measures designed to protect the Platform and Client Data against unauthorised access, loss or disclosure, including encryption of data in transit, access controls on a least-privilege basis, and logical separation of client configurations.

6.5 Breach notification. Provider will notify Client without undue delay, and in any event within seventy-two (72) hours of becoming aware of a confirmed personal-data breach affecting Client Data, and will provide reasonable information to enable Client to meet its own notification obligations.

6.6 Subprocessors & third-party providers. Provider relies on Third-Party Platforms and infrastructure, hosting, AI-model and data providers (“subprocessors”) to deliver the Platform. Provider may engage subprocessors provided that Provider remains responsible for their performance under this Agreement and imposes on them obligations no less protective than those in this Section. A current list of material subprocessors is available on request.

6.7 Confidential treatment. All Platform data, prompt configurations, analytics and strategic insights generated under this Agreement are treated as confidential in accordance with Section 13.

7. Third-Party AI and Search Platforms

7.1 The Platform measures and, where applicable, interacts with Third-Party Platforms that are operated by third parties and are outside Provider’s control. Client’s and Provider’s use of any Third-Party Platform is subject to that platform’s own terms.

7.2 Provider does not warrant continued access to, coverage of, or the behaviour of any Third-Party Platform. Provider may add, change or discontinue coverage of a Third-Party Platform where that platform changes its models, algorithms, crawler policies, availability, pricing or terms, or restricts access. Any such change is not a breach of this Agreement.

7.3 Provider has no liability for the outputs, rankings, citations, availability, pricing, terms or conduct of any Third-Party Platform, or for any action a Third-Party Platform takes in respect of Client’s or Provider’s access.

8. Acceptable Use

8.1 Client will use the Platform only for its lawful, internal business purposes and in accordance with this Agreement, the applicable Order Form and Provider’s reasonable usage guidelines.

8.2 Client will not, and will not permit any user or third party to: (a) use the Platform in violation of any applicable law or third-party right; (b) upload or transmit malicious code, or interfere with or disrupt the integrity, security or performance of the Platform; (c) exceed, or attempt to circumvent, the prompt volumes, user limits, rate limits or other usage limits set out in the Order Form; (d) use the Platform, or Service Content, to mislead as to the source of any statement or to misrepresent a third party’s brand; or (e) use the Platform in any manner not permitted by Section 14 (Intellectual Property).

8.3 Where the Order Form specifies a prompt or usage allowance, use beyond that allowance is chargeable at Provider’s then-current overage rates or requires an upgraded package, as set out in the Order Form.

9. Non-Exclusivity

9.1 This Agreement is non-exclusive. Provider may offer, and continue to offer, its services to any other client, including clients operating in the same industry, sector or geographic region as Client, and including direct competitors of Client.

9.2 Nothing in this Agreement restricts Provider from doing so, and no exclusivity, non-compete or territorial restriction shall be implied.

10. Fees, Payment & Contract Term

10.1 Fees. Fees are as set out in the applicable Order Form and are billed monthly in advance unless otherwise stated. Accepted payment methods and currency are specified in the Order Form. Fees are exclusive of taxes; Client is responsible for all applicable taxes, duties and withholdings other than taxes on Provider’s income.

10.2 Late Payment. Invoices are due on the date stated in the Order Form. A grace period of seven (7) days applies. Thereafter, overdue amounts accrue interest at one and a half percent (1.5%) per month or the maximum rate permitted by law, whichever is lower. Provider may suspend service where payment remains outstanding fifteen (15) days past the due date, and may terminate this Agreement where payment remains outstanding thirty (30) days past the due date. Suspension does not relieve Client of accrued payment obligations.

10.3 Contract Term & Renewal. The default term is a recurring monthly subscription that renews automatically each month. Either party may terminate the monthly subscription on at least thirty (30) days’ advance written notice, effective at the end of the then-current billing month.

10.4 Committed Term Option. Where Client elects a fixed committed term (for example six (6) or twelve (12) months) in the Order Form, and where a corresponding discount has been applied, Client remains liable for the full fees for the entire committed term. Early termination by Client (other than for Provider’s uncured material breach under Section 12.2) does not relieve Client of the obligation to pay the remaining fees due for the committed period. This clause applies only where a committed term is expressly selected in the Order Form.

10.5 Fee changes. Provider may change fees for a renewal term on at least thirty (30) days’ notice before the renewal takes effect; the changed fees apply from the start of that renewal term.

11. Suspension

11.1 In addition to its rights on non-payment, Provider may suspend Client’s access to the Platform, in whole or in part, on notice (or, where the circumstances require, immediately) if: (a) Client breaches Section 8 (Acceptable Use) or Section 14 (Intellectual Property); (b) Client’s use poses a security risk to the Platform or to any third party; or (c) suspension is required to comply with law or the direction of a competent authority.

11.2 Provider will limit any suspension to what is reasonably necessary and will restore access promptly once the cause is resolved. Suspension does not relieve Client of its payment obligations for the suspended period where the suspension arises from Client’s breach.

12. Termination and Effect of Termination

12.1 Termination for convenience. The monthly subscription may be terminated as set out in Section 10.3. A committed term may not be terminated for convenience except as stated in Section 10.4.

12.2 Termination for cause. Either party may terminate this Agreement or any Order Form on written notice if the other party: (a) commits a material breach that it fails to cure within thirty (30) days after written notice describing the breach; or (b) becomes insolvent, ceases business without a successor, or becomes subject to insolvency or winding-up proceedings not dismissed within sixty (60) days. Provider may additionally terminate immediately for breach of Section 14 as provided in that Section.

12.3 Effect of termination. On termination or expiry: (a) Client’s right to access the Platform ceases; (b) each party will, on the other’s written request, return or delete the other’s Confidential Information in its possession; and (c) Provider will, on Client’s written request made within thirty (30) days after termination, make available for export, in a commonly available machine-readable format, or delete the Client Data, except for copies retained in routine backups or as required by law, which remain subject to the confidentiality obligations of this Agreement. Accrued rights and payment obligations survive termination.

12.4 Survival. Sections 1, 5, 6.7, 7.3, 9, 10 (as to accrued amounts), 12.3, 12.4, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22 and 23 survive termination or expiry of this Agreement.

13. Confidentiality

13.1 “Confidential Information” means all non-public information disclosed by one party to the other in connection with this Agreement, including platform data, prompt configurations, analytics, methodologies, pricing, and strategic insights. Provider’s Confidential Information includes the Platform and the terms of this Agreement; Client’s Confidential Information includes the Client Data.

13.2 Each party will keep the other’s Confidential Information confidential, use it solely to perform its obligations or exercise its rights under this Agreement, and protect it with at least reasonable care. A party may disclose Confidential Information to its personnel and advisers on a need-to-know basis under equivalent obligations, and as required by law, subpoena or court order, giving prior notice where lawfully permitted.

13.3 The confidentiality obligations do not apply to information that is or becomes public through no fault of the receiving party, was rightfully known to it without restriction before disclosure, is rightfully received from a third party without restriction, or is independently developed without use of the Confidential Information.

13.4 These obligations survive termination of this Agreement for a period of three (3) years, except that Confidential Information that constitutes a trade secret remains protected for as long as it qualifies as such under applicable law.

14. Intellectual Property

14.1 Client retains all rights, ownership and intellectual property in the Client Materials and Client Data, including its brand assets, trademarks, domains and content.

14.2 Provider retains all rights, ownership and intellectual property in the Platform, its software, methodologies, prompt-engineering frameworks, models and underlying technology, and in the Aggregated Data. No transfer or licence of intellectual property is implied by this Agreement beyond the right to access and use the Platform during the term.

14.3 Licence to operate. Client grants Provider a non-exclusive, worldwide, royalty-free licence to host, copy, process and display the Client Data and Client Materials solely as necessary to provide, maintain, secure and support the Platform and to generate Service Content for Client.

14.4 Aggregated Data. Provider may create and use Aggregated Data to operate, improve, benchmark and develop the Platform and its services, provided that Aggregated Data does not identify Client, any user or any natural person and is not presented in a manner that discloses Client’s Confidential Information. Provider does not use Client Data to train generative AI models.

14.5 Feedback. If Client provides suggestions or feedback about the Platform, Provider may use it without restriction or obligation, and Client grants Provider a perpetual, irrevocable, royalty-free licence to incorporate it into the Platform.

14.6 Restrictions. Client shall not, and shall not permit or enable any third party to: (a) reverse engineer, decompile, disassemble, decrypt or otherwise attempt to derive the source code, object code, algorithms, prompt sets, scoring methodologies or underlying structure of the Platform; (b) copy, modify, translate or create derivative works of the Platform or any part of it; (c) access or use the Platform in order to build, train, benchmark or assist in the development of a competing or substantially similar product or service; (d) scrape, harvest, extract or systematically retrieve Platform data other than through the reporting features provided; (e) circumvent any access control, usage limit, rate limit or security measure; (f) publish or disclose any benchmark or performance test of the Platform without Provider’s consent; or (g) resell, sublicense, lease, rent or otherwise make the Platform available to any third party without Provider’s prior written consent.

14.7 Client shall ensure that its employees, contractors, agents and affiliates comply with Section 14.6, and remains responsible for any breach by such persons.

14.8 Breach of Section 14.6 constitutes a material breach entitling Provider to suspend or terminate the services with immediate effect. Client acknowledges that damages alone may be an inadequate remedy for such breach and that Provider may seek injunctive or other equitable relief in addition to any other remedy available to it.

15. Future Features & Additional Modules

15.1 Provider may from time to time introduce new features, modules or service lines, including but not limited to advertising, media placement, or new AI-model coverage.

15.2 Such additions are offered under separate subscription and pricing terms and are not included in the fees payable under this Agreement, unless expressly added by way of an amended or supplemental Order Form signed by both parties.

16. Warranties & Disclaimers

16.1 Mutual authority. Each party represents and warrants that it is duly organised and validly existing, that it has full authority to enter into and perform this Agreement, that this Agreement is a binding obligation, and that entering into it does not conflict with any other agreement or law binding on it.

16.2 AI accuracy. Service Content is generated using automated and AI-assisted methods and may contain inaccuracies or errors. Service Content is not professional, legal, financial or marketing advice. Client is responsible for independently evaluating Service Content before relying on or acting upon it.

16.3 Disclaimer. Except as expressly stated in this Agreement, the Platform and all analytics, recommendations and reports are provided on an “as is” and “as available” basis, and Provider disclaims all warranties, conditions and representations, whether express, implied or statutory, including any implied warranty of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, or uninterrupted or error-free operation, to the maximum extent permitted by law.

17. Limitation of Liability

17.1 To the maximum extent permitted by law, Provider’s total aggregate liability arising out of or relating to this Agreement shall not exceed the total fees actually paid by Client to Provider in the three (3) months immediately preceding the event giving rise to the claim.

17.2 Neither party shall be liable for indirect, incidental, special or consequential damages, including loss of profits, loss of business, loss of goodwill, or loss of anticipated savings.

17.3 Provider shall have no liability whatsoever for: (a) the outputs, rankings, citations, availability, pricing, terms or conduct of any Third-Party Platform, including any change to a third-party model, algorithm, crawler policy or terms of service; (b) any decline, fluctuation or absence of visibility, traffic, enquiries, admissions, revenue or other commercial outcome; (c) Client’s implementation, partial implementation or non-implementation of any recommendation; (d) any content, change or configuration applied by Client or its agents to Client’s own digital properties; or (e) any interruption arising from maintenance, Third-Party Platform disruption, or the execution allowance in Section 4.1.

17.4 Any claim arising out of or relating to this Agreement must be brought within twelve (12) months of the date on which the cause of action arose, failing which it is waived to the extent permitted by law.

17.5 The limitations and exclusions in this Section apply regardless of the form of action, whether in contract, tort (including negligence), strict liability or otherwise; reflect an agreed allocation of risk that is reflected in the fees charged; and survive and apply even if any limited remedy in this Agreement fails of its essential purpose.

17.6 Excluded Claims. The cap in Section 17.1 does not apply to: (a) either party’s breach of Section 13 (Confidentiality), except that any claim relating to Client Data remains subject to Section 17.1; (b) Client’s liability for breach of Section 14.6 (Restrictions); (c) Client’s payment obligations; and (d) the parties’ indemnification obligations, which are governed by Section 18.4.

17.7 Nothing in this Section limits liability for fraud or wilful misconduct, death or personal injury caused by negligence, or any liability that cannot be limited or excluded by applicable law.

18. Indemnification

18.1 By Provider. Provider will defend Client against any third-party claim alleging that the Platform, as provided by Provider and used in accordance with this Agreement, infringes that third party’s patent, copyright, trademark or trade-secret rights, and will indemnify Client against damages and reasonable costs finally awarded or agreed in settlement. This does not apply to claims arising from the Client Data or Client Materials, Client’s modification of the Platform, use of the Platform in combination with items not provided by Provider, or Client’s continued use after being notified of an alleged infringement.

Mitigation. If the Platform becomes, or in Provider’s reasonable opinion is likely to become, the subject of such a claim, Provider may at its option and expense: (a) procure for Client the right to continue using the Platform; (b) modify or replace the Platform so that it is non-infringing while materially preserving its functionality; or (c) terminate this Agreement or the affected Order Form on notice and refund any prepaid fees for the unused portion of the then-current term. Sections 18.1 and 18.3, together with this paragraph, state Provider’s entire liability and Client’s sole and exclusive remedy for any claim of infringement.

18.2 By Client. Client will defend Provider against any third-party claim arising from the Client Data or Client Materials, from Client’s breach of Section 5 or Section 8, or from Client’s use of the Service Content, and will indemnify Provider against damages and reasonable costs finally awarded or agreed in settlement.

18.3 Procedure. The indemnified party will promptly notify the indemnifying party of the claim, give it control of the defence and settlement (provided no settlement imposes any obligation or admission on the indemnified party without its consent), and provide reasonable cooperation at the indemnifying party’s expense.

18.4 Client’s indemnification obligations under Section 18.2 are not subject to the cap in Section 17.1. Provider’s indemnification obligations under Section 18.1 are subject to Section 17, save that Provider’s aggregate liability under Section 18.1 shall not exceed the total fees actually paid by Client to Provider in the twelve (12) months immediately preceding the claim.

19. Publicity

19.1 Provider may identify Client as a customer and use Client’s name and logo in customer lists and marketing materials, in a manner that does not disclose Client’s Confidential Information. Provider will cease such use on Client’s written request.

20. Force Majeure

20.1 Neither party is liable for any delay or failure to perform (other than payment obligations) caused by events beyond its reasonable control, including acts of God, natural disaster, epidemic or pandemic, war, terrorism, civil unrest, strike, failure of the internet or of utility or telecommunications services, change of law, or the act, outage or restriction of any Third-Party Platform or infrastructure provider. The affected party will use reasonable efforts to resume performance.

21. Territorial Scope, Governing Law & Dispute Resolution

21.1 Territorial Scope. This Agreement covers services delivered in respect of Client’s operations in the country or countries identified in the Order Form (which may be India, the United States, or both). No obligation in respect of any other country is created by this Agreement. Where required by local law, the parties may enter a separate Order Form for a given country.

21.2 Governing Law. This Agreement is governed by the law specified in the Order Form, without regard to its conflict-of-laws rules. Where the Order Form does not specify: (a) if Client is established in India, the laws of India apply; and (b) if Client is established in the United States, the laws of the State of Delaware, USA apply. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

21.3 Dispute Resolution. The parties will first attempt to resolve any dispute in good faith through senior representatives within thirty (30) days. Any dispute not so resolved shall be resolved as follows, according to the governing law under Section 21.2:

(a) India-governed agreements: finally resolved by arbitration under the Arbitration and Conciliation Act, 1996, before a sole arbitrator, seated in Hyderabad, India, conducted in English; the courts of Hyderabad, India have supervisory jurisdiction.

(b) US-governed agreements: subject to the exclusive jurisdiction of the state and federal courts located in New Castle County, Delaware, USA; each party waives any objection to venue there and waives any right to trial by jury in respect of any dispute arising out of or relating to this Agreement.

21.4 Nothing in this Section prevents a party from seeking urgent injunctive or equitable relief from a court of competent jurisdiction.

22. General

22.1 Entire agreement. This Agreement, together with all Order Forms, schedules and any Data Processing Addendum, constitutes the entire agreement between the parties and supersedes all prior proposals and discussions. Client purchase orders or other business forms have no legal effect on this Agreement.

22.2 Order of precedence. In the event of conflict, an Order Form prevails over this Agreement in respect of the commercial terms it expressly addresses; a Data Processing Addendum prevails on data-protection matters; otherwise this Agreement prevails.

22.3 Amendments. Amendments must be in writing and signed by both parties, except that Provider may update these standard terms on at least thirty (30) days’ notice, the updated terms taking effect at the start of the next renewal term; if Client objects, its existing terms continue until the end of the then-current term.

22.4 Assignment. Neither party may assign this Agreement without the other’s prior written consent, such consent not to be unreasonably withheld, except that either party may assign it in its entirety, on notice, to a successor in connection with a merger, acquisition or sale of substantially all of its assets. Any other purported assignment is void.

22.5 Notices. Notices under this Agreement must be in writing and sent to the contacts stated in the Order Form (and, for Provider, to legal@a2zreach.ai), by email with confirmation of receipt, or by recognised courier, and are deemed given on receipt.

22.6 Independent contractors. The parties are independent contractors. Nothing in this Agreement creates a partnership, joint venture, agency or employment relationship.

22.7 No third-party beneficiaries. This Agreement does not confer any right or remedy on any person who is not a party to it.

22.8 Waiver & severability. No failure or delay in exercising a right is a waiver of it. If any provision is held unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions remain in full force and effect.

22.9 Compliance with laws; export & sanctions. Each party will comply with the laws applicable to its performance. Client warrants that it and its authorised users are not subject to, and will not use the Platform in violation of, any applicable export-control or economic-sanctions law.

22.10 Counterparts & electronic signature. This Agreement may be executed in counterparts, including by electronic signature, each of which is an original and all of which together constitute one agreement.

22.11 U.S. Government end users. If Client is an agency or instrumentality of the United States Government, the Platform is “commercial computer software” and the accompanying materials are “commercial computer software documentation” under FAR 12.212 and DFARS 227.7202. The Government acquires only the rights granted to all other clients under this Agreement, consistent with FAR 12.211/12.212 and DFARS 227.7202-1 through 227.7202-4.

23. Acceptance

This Agreement is accepted by execution of an Order Form that references it. Questions: legal@a2zreach.ai